With fifteen years of consulting experience in a range of industries, Susan Low is an accomplished, dynamic professional with a passion for helping non-profit organizations and small business owners.
Susan began her career in Victoria in 1995 working with Victoria Shipyards in quality assurance while also completing her Bachelor of Arts in English and Professional Writing at UVic. In 1998 Susan started Phoenix Communications, offering technical writing, policy development and web design to government and small businesses in Victoria. In 2000, Susan sold that company to a competitor and moved to Calgary to attain her Master’s degree in Business Administration. After two Calgary winters Susan returned to the coast, where she settled in Vancouver and worked both as a freelance consultant and with a mid-sized consulting firm. In 2003 she launched Directis Consulting Group to offer affordable, professional business consulting to small businesses and non-profits.
Susan’s passion for community involvement has become a passion over the years. In 2008 she moved Directis back home to Victoria and began working with non-profit organizations as a facilitator and strategic planner. Susan bridges the non-profit and small business sectors, emphasizing solid planning, discipline and values-based growth with clients in both areas.
Clients have called her “dynamic, creative, organized and approachable” and noted her ability to understand complex situations and bring order and organization to their business.
Keeping Busy
Aside from her consulting work with Directis, Susan has been a term instructor in the School of Business at Camosun College, and for seven years she wrote monthly columns on small business for the Canadian Immigrant Magazine. Volunteering is a strong part of her personal values which she demonstrates by providing strategic planning and facilitation to non-profit organizations through her role as a Community Advisor for the Victoria Foundation.
Personal Background
Susan was born and raised in Victoria, BC where she now lives with her family. She is a competitive rower with the Gorge Rowing Club and competes successfully around the world in Masters rowing events. When not working, parenting or rowing, Susan enjoys blogging, sewing and reading.
Speaking & Writing
Susan is available for speaking engagements and media interviews/research about:
- Entrepreneurship
- Local (Victoria) business
- Strategic planning
- Balancing entrepreneurship with family and sports
- Marketing strategy
- Non-profit strategic planning
Susan has been interviewed and featured in Globe & Mail Business, Business in Vancouver, Business Examiner and the Canadian Immigrant Magazine. She speaks frequently for small business and professional organizations.

