Employment Program BC Funding Model – Putting Vulnerable Job-Seekers Last!

Press Release – sent out to media outlets March 18, 6:30pm. March 18, 2013 – VICTORIA, BC – A recent study of Employment Program BC (EPBC) service providers shows the funding model and tracking software implemented last year has reduced service quality for vulnerable job-seekers. “The focus on fee-for-service billing doesn’t allow organizations to adapt [...]

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Should you hire a new ED/CEO first, or do strategic planning?

Losing your Executive Director or CEO (or any senior manager) often precipitates a period of upheaval and major change for an organization. Depending on the circumstances of the departure, it may also be a sign that there is a disconnect in your organization between the true need/mission, and what staff/senior management are working towards based [...]

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Talk to the duck!

My office neighbor Jeremy, who also happens to be a friend and fellow parent of an under-five, posted on his Facebook about a challenge he’s having with his older boy, who is three and a half years old. After a few Facebook exchanges I decided “this is ridiculous” and went next door to talk with [...]

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Growing ideas – one discussion at a time

Have you ever had the seed of an idea form in your mind, and not known where to take it? Do you have ideas that you’re working on which take shape over time? Let me just share with you this great video: Here at Directis, we get a lot of ideas. They seem to grow [...]

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How not to contact your customers

Please pardon my tirade… I’ve just had one of those run-ins with my bank. The first thing that went wrong was the robo-call. My caller ID identified the call as coming from RBC, so I answered it with my customary cheer (it’s always good to sound cheerful when your bank calls you). However it wasn’t [...]

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